Account Security - Update

Scheduled Maintenance Report for Byphone

Completed

The scheduled maintenance has been completed.

Posted 3 days ago. Apr 04, 2025 - 08:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted 3 days ago. Apr 04, 2025 - 08:00 BST

Scheduled

Following on from a previous maintenance notice last week https://byphone.statuspage.io/incidents/6zwvs2fcplzs
A new authentication system is being implemented to improve the security of all user accounts accessing the byphone product suite.

After this window, users must login using an account on https://accounts.byphone.co.uk

Old passwords used to directly access https://app.byphone.co.uk prior to this window will no longer be usable.

If you encounter any issues after this window, please contact our Helpdesk @ https://support.byphone.co.uk

Posted 5 days ago. Apr 01, 2025 - 16:22 BST

This scheduled maintenance affected: Web Application.