In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 2026 - 06:45 GMT
Scheduled - We will be undergoing scheduled maintenance at this time.

During this maintenance window, we will be deploying backend database and schema improvements focused on SIP identity storage. This includes amendments to tables, functions, and views to improve structure, maintainability, and long-term scalability. We will also be optimizing internal change management processes to improve operational efficiency and reliability.

These changes are designed to support future Web client implementation and enable smoother feature delivery going forward.

We do not foresee any negative impact to users. However, should any unexpected issues arise under production load, the changes will be reverted immediately to ensure service stability.

Please contact our Helpdesk if you do experience any issues resulting from these changes.
https://support.byphone.co.uk

Jan 19, 2026 06:45-08:30 GMT
Web Application Operational
90 days ago
99.98 % uptime
Today
SIP Registrar Operational
90 days ago
100.0 % uptime
Today
SIP Gateway Operational
90 days ago
100.0 % uptime
Today
PBX Farm Operational
90 days ago
100.0 % uptime
Today
Other Services Under Maintenance
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-2 Operational
AWS elb-eu-west-2 Operational
AWS lambda-eu-west-2 Operational
AWS rds-eu-west-2 Operational
AWS s3-eu-west-2 Operational
AWS route53resolver-eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 19, 2026

Unresolved incident: Database Maintenance.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
Completed - The scheduled maintenance has been completed.
Jan 11, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 10:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.

We will be upgrading the hosting of files such as voicemail, call recordings, music on hold and announcement/auto attendants.

We foresee no impact to call behaviour during or after this window.

If you experience any issues that may be related, please contact our Helpdesk.
https://support.byphone.co.uk

Jan 9, 14:33 GMT
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.