All Systems Operational

Web Application Operational
SIP Registrar Operational
SIP Gateway Operational
PBX Farm Operational
Other Services Operational
AWS ec2-eu-west-2 Operational
AWS elb-eu-west-2 Operational
AWS lambda-eu-west-2 Operational
AWS rds-eu-west-2 Operational
AWS s3-eu-west-2 Operational
AWS route53resolver-eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 18, 2026

Resolved - This incident has been resolved.
Sep 18, 14:27 BST
Update - We are continuing to monitor for any further issues.
Sep 18, 11:30 BST
Monitoring - A fix has been put in place, and our team are monitoring the results

Any users still having issues should restart their devices. If still having problems after that, please report with call examples to our Helpdesk
https://byphone.atlassian.net/servicedesk/customer/portal/1

Sep 18, 11:18 BST
Investigating - We are aware of an issue affecting calls and are investigating

If you are experiencing issues, please report with call examples to our Helpdesk
https://byphone.atlassian.net/servicedesk/customer/portal/1

Sep 18, 11:02 BST

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.