Testing finishing up and appear to be no issues currently.
Some handsets may require a reboot after a short drop in registration as our registrars moved over to the new database, but the vast majority have done so already. Softphone apps may need accessed to force re-registration.
We will continue to monitor over the remainder of the weekend.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2023 - 17:00 GMT
Scheduled
We will be migrating core database services during this window.
Web access to the Byphone application (https://app.byphone.co.uk) will be unavailable during this time preventing system changes. Device registrations may be affected for a short period, though most should recover within 10 minutes. If this is not the case, rebooting the device should resolve. If users continue to experience issues, please raise a ticket via our Helpdesk [https://byphone.atlassian.net/servicedesk/customer/portal/1] Once web access is restored, a browser refresh may be required to re-fetch any cached files.
Posted Oct 31, 2023 - 09:47 GMT
This scheduled maintenance affected: Web Application, SIP Registrar, SIP Gateway, PBX Farm, and Other Services.