Supplier Inbound DDI Issues

Incident Report for Byphone

Resolved

This incident has been resolved.

Posted Mar 24, 2023 - 14:19 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 24, 2023 - 11:56 GMT

Identified

One of our suppliers is having issues with UK DDIs which will affect a small number of customers.
This is being investigated by their NOC team and we will provide updates as soon as possible.
Please raise a ticket via our helpdesk if you believe you are affected and our support team will be able to confirm.

Posted Mar 24, 2023 - 11:03 GMT

This incident affected: Other Services.