Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 03, 2024 - 18:00 GMT
Scheduled
We will be running a routine resilience test of CPE registration and call routing. We will be using the opportunity to apply some minor upgrades to customer facing Edge services.
We will be testing SIP Registrar configuration and customer premises equipment fail-over to ensure that the service is resilient. We will re-route SIP (registration and call setup) and RTP (voice) during the test. This should not cause any changes to behaviour of Customer Premises Equipment (phones), but the customer phones may automatically re-register during this maintenance window. Automatic re-registration should occur within a few minutes.
In the unexpected case that any phones become Un-Registered and do not automatically re-register then please reboot the phone. If the phone remain unregistered then please raise a support ticket using the normal process.
Posted Mar 01, 2024 - 10:52 GMT
This scheduled maintenance affected: SIP Registrar.