Upstream Routing Issue

Incident Report for Byphone

Resolved

Some customer may have experienced issues with inbound/outbound external calls for a short period of time between 10:06 AM and 10:09 AM

Initial investigations indicate that this was due to an upstream routing issue (possibly Linx) during that time which caused problems interfacing with suppliers. This appears to have been quickly resolved and Byphone services were running normally thoughout.

Posted Oct 18, 2022 - 10:06 BST