Registration Issue

Incident Report for Byphone

Resolved

Capacity added to registrar on Wednesday evening, no widespread drops in device registration caused by the same issue Yesterday (Thursday). This issue is marked as resolved.

Posted Jul 15, 2022 - 09:37 BST

Update

Looks like we're had a further brief incident in handset registration. They should come back into service normally, but can force a re-registration to bring back sooner.

Posted Jul 13, 2022 - 14:07 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2022 - 11:57 BST

Investigating

We appear to have had a brief drop in registrations on the registrar. It is back up now and we are investigating and monitoring.

Posted Jul 13, 2022 - 11:57 BST

This incident affected: SIP Registrar.