Realtime Balances Updates
Scheduled Maintenance Report for Byphone
Update
Maintenance is now complete. All tests confirmed successful and no errors detected.

Any user experiencing issues making calls should ensure they have sufficient bundle minutes or International/Premium credit to allow outbound calls before contacting support.
Posted Apr 26, 2023 - 21:30 BST
Completed
The scheduled maintenance has been completed.
Posted Apr 26, 2023 - 21:30 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2023 - 21:00 BST
Scheduled
Realtime call balances will be re-enabled this evening following recent migration of this service to AWS hosting.

Checks have been carried out to ensure organisations have the appropriate balances prior to, and will be tested to confirm expected behaviour during, this window.

We forsee no impact to customers services at this stage.
Posted Apr 26, 2023 - 17:03 BST
This scheduled maintenance affected: SIP Gateway.