DNS A record registrar change
Scheduled Maintenance Report for Byphone
Completed
The scheduled maintenance has been completed.
Posted Nov 06, 2024 - 21:30 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 06, 2024 - 20:30 GMT
Scheduled
We are going to run a fail-over of some phones registered using DNS A-Record. Customer premises equipment should be using the DNS SRV records, so changing the A-record should not have any effect.

The purpose of this is to measure the response time of various CPE types, to verify correct operation of CPE, and to re-balance load across our servers.

We do not expect any customer facing issues. If any issues are noticed please reboot the device, if issue persists then please raise a support request as normal. "
Posted Nov 05, 2024 - 11:18 GMT
This scheduled maintenance affected: Web Application and SIP Registrar.